Advanced Conflict Management Training Session

In this advanced session we will cover the following outcomes;

 

  • Define conflict management
  • Review the psychological and physiological changes that take place in a corrosive situation
  • Work out a simple strategy that you can apply to help people cope better with conflict situations
  • Involving NLP communication exercises and hypnotic language structure

 

This session is aimed at individuals and teams who are engaged with service users who are angry and aggressive on a daily basis. It is very much an upskill from the traditional conflict management lev 2 qualification.